1. What are the advantages of purchasing a WordPress theme?
The major advantage is price. You get a high quality design for an average price of around $75. You don’t have to hire a web designer or web design studio. The second advantage is time frame. It usually takes 5-15 days for a good designer to produce a web page of such quality.
2. Is custom coding provided?
3. What do I receive when I order a WordPress theme from DazzleThemes.com?
After you complete the payment via the secure form, you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased.
4. What am I allowed and not allowed to do with the themes?
You may: Build a WordPress website using the theme in any way you like.
You may not: Resell or redistribute the themes (like I do). Claim intellectual or exclusive ownership to any of the products, modified or unmodified. All products are property of content providing companies and individuals. Make more than one project using the same WordPress theme (you have to purchase the same theme once more in order to make another project with the same design).
5. What is the difference between unique and non-unique purchase?
Non-unique purchase: Non-exclusive purchase means that other people can buy the WordPress theme you have chosen some time later.
Unique purchase: Exclusive purchase guarantees that you are the last person to buy this theme. After an exclusive purchase occurs, the theme is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the theme before you will own it.
6. If I buy a WordPress theme at the exclusive price, does this allow me to resell that theme unlimited times?
No. Please see the Terms and Conditions to find out more about usage rights.
7. Is it reasonable to make a unique purchase of a theme that was already purchased before?
Yes, because there is very small chance that you will find the same design on the net.
8. Is the license a one-time fee payment?
Yes, the payment for your WordPress theme is a one-time fee without any additional charges. After purchasing, you may use the theme as many times as you need for one website.
9. Is it possible to buy the particular image from the theme?
No. According to the Terms and Conditions, the images are not sold separately from themes (as well as the themes separately from the images).
10. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?
Currently, there's no membership based service.
11. I would like to make payment by company check. Is that possible?
Please use Skrill payment option. They accept payments by check.
12. Is there any return policy?
Since DazzleThemes.com is offering non-tangible irrevocable goods, refunds are not issued after the product is shipped. You are responsible for understanding the terms upon purchasing any product from the site. Please make sure that you’ve carefully read ‘sources available’ section. The only exception that is made with this rule is when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.
13. I ordered a WordPress theme, but haven’t received the download information.
In this case, please contact the Billing Department via support chat, phone, or e-mail.
14. I was billed twice – I received 2 emails from merchants.
Make sure that these charges have different order IDs. If it is so, contact the billing department, so that the issue can be fixed promptly.
15. Is it possible to reactivate my download link if it was deactivated after 3 days?
Yes. Please contact the billing department and they will reactivate your link.
16. I would like to purchase a theme, but it is not available on the site anymore.
That means the theme has been sold out for exclusive price. Look for similar themes in the collection!
17. How can I modify a theme to suit my particular website?
You can always use the 24/7 phone support, try the Ticket System, or Live Support Chat to get qualified assistance from the support representatives. Also, you can ask for WordPress services on ThemeSkills.
18. What is the best place to find photos/images to add on my website?
I recommend searching on Pixabay.com and Unsplash.com for free, quality stock images.
19. Is it possible to use your themes to develop websites for my customers?
Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Please keep in mind that when you purchase the theme with an ordinary or exclusive license, you’re entitled to create only one project (one domain name).
20. Will you help me to edit my theme?
DazzleThemes.com offers you a variety of sources to help you with your WordPress theme. Use the live support chat to get basic help about your theme. You can also use the 24/7 phone support, try the Ticket System, or Live Support Chat to get qualified assistance from the support representatives.
21. Will you help me to install my theme?
Installation services are not included in the package price. However, DazzleThemes.com offers you a variety of sources to help you with installation of your WordPress theme, including instructions through the live support chat. You can also always refer to ThemeSkills to install and set up your WordPress theme for fee.
22. Is it possible that you will contact my client whose website I made using DazzleThemes.com's theme?
Yes, the legal department checks licenses regularly. In case the designer’s contact information won't be found on the site which was made using one of DazzleThemes.com's themes, the owner of the site will be contacted directly.